Community Engagement Project Manager

Jordan - Alabama (AL),


Job Description:

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 19 organizations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.

All our work is led by three core values: Empowerment, Accountability, Inclusiveness. To read more about our values please click here

About the MENA region

The MENA (Middle East and North Africa) region implements and manages programmes in Yemen, Occupied Palestinian Territories, Lebanon, Syria, Iraq, and Jordan.

Programmes within the MENA region reflect Oxfam’s approach to work across the globe. We support self-reliance, not dependency, and to complement our work on the ground we strive to secure lasting change through our campaigning.

We also put women at the heart of all we do. The majority of people living in poverty are women and girls, and so this focus helps us to achieve our mission to overcome poverty and suffering.

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

The Role

Oxfam is seeking an experienced and motivated person to fill the position of Community Engagement Project Manager to manage the community engagement aspects of Oxfam’s WASH work in Za’atari Refugee Camp.

Oxfam views community engagement in WASH as a planned and dynamic process to connect communities and other humanitarian stakeholders to increase the community’s control over the impact of the response. It brings together the capacities and perspectives of communities and responders. Effective community engagement encompasses other sectors and teams within Oxfam and across the humanitarian sector more broadly. Oxfam uses community engagement so that:

  • Public health risks are reduced;
  • Communities’ right to be involved in decision making is upheld, through honest dialogue and the provision of clear information;
  • Programme quality is strengthened through good communication, participation and feedback (Quality Criterion 4 of the Core Humanitarian Standard);
  • The programme is adapted to the evolving context, based on this feedback and on the needs and preferences of affected communities;
  • Community acceptance and mutual trust underpins programme activities.

Oxfam’s WASH work covers solid waste management, recycling, litter picking and community engagement for WASH. In Za’atari camp, Oxfam is the lead actor for solid waste management, the lead WASH actor for 3 districts, and the biggest provider of Cash for Work opportunities.

This role will project mange all community engagement elements of WASH projects in Za’atari camp. They should manage the project providing creative, inclusive and value led leadership to the project team, ensure that the community is engaged in Oxfam projects, and planned activities are effectively delivered according to community, organisation, and donor needs.

Our role will require a range of skills and experience.



  • Degree from a recognised university or equivalent experience.


  • At least 5
years of practical experience in an NGO or the humanitarian sector, with significant experience working with communities.
  • Excellent knowledge on power and gender
  • Experience in Water, Sanitation and Hygiene projects
  • Experience in community engagement or behaviour change programming
  • Experience in managing a budget and developing budgets for new projects
  • Understanding and knowledge of humanitarian and development programmes
  • Experience of establishing and managing teams regardless of nationality, ethnicity, gender, or age with a focus on encouraging self-reflection and non-judgement.
  • Strong budget management and ensuring strict compliance
  • Excellent planning and problem-solving skills with a focus on creative thinking and negotiation, diplomacy and representation skills with all project stakeholders
  • Ability to work well under pressure to multiple demands, responding to changing needs, without losing sight of the strategic objectives.
  • Well-developed interpersonal and team skills and proven ability to be flexible in demanding situations
  • Excellent written and spoken communication skills in English
  • Commitment to the aims and objectives of Oxfam, including commitment to humanitarian principles and action Oxfam’s equal opportunity and gender policies

  • Key Attributes:

    • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities
    • Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work
    • Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible



    • Post-graduate qualification in a relevant subject (WASH, Social Science, Health, etc)


    • Experience in Oxfam’s approach to Community Engagement
    • Experience in the inclusion of people living with disabilities and other vulnerable groups

    Organisational Values:

    • Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.
    • Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.
    • Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

    Useful information

    Contract Length: starting from March 2020, One-year duration (renewable).

    Benefits: Oxfam offers staff a comprehensive benefits package including annual leave entitlements, sick pay provision, medical cover plus opportunities for learning and development, part-time option, flexible working hours.

    It is Oxfam’s policy to hire at the minimum to middle of the band, depending upon the skills and experiences of the strongest candidate.

    Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

    To view the full job description please follow the below link:

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