Rotating Account Merchandiser
Montgomery - Alabama (AL),
Buffalo Rock Company
The function of the Rotating Merchandiser position is to sell-in and merchandise all the products of the Buffalo Rock Company under the Team Rock Concept following the AIM Selling Guidelines in all assigned accounts.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
The RAM is to exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
Perform specific activities of the assigned route – This includes but is not limited to the selling in of new products, incremental displays, additional merchandising space, and promotions.
Service all assigned accounts based on Division Policy for service frequency.
Service all accounts in accordance with the AIM Selling Process.
Develop and maintain positive professional customer relationships.
Ensure that every reasonable precaution is taken to protect the safety of self, customers, Buffalo Rock Property, and customer property.
Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
AM will be responsible for continuous self improvement through the knowledge and use of all Company and Division provided training, either web-based, in-house, or any other Company provided method.
Consistently review all existing policies/procedures for possible change.
Communicate all transshipping activity in accordance to Company Policy and Procedures.
Take ownership of the Team concept to ensure the group’s success.
Communicate to the ADC / TDM all new accounts in your assigned sales area.
Notify ADC / TDM of any change to an existing account, including ownership or closure.
Properly complete all required paperwork to Company Policy and timeline.
Monitor all assigned accounts for CDA compliance.
Communicate daily with ADC / TDM any product shortages, product returns, refused orders, changes to next. delivery order, account information changes, or any operational items.
Achieve required % of Strategic Execution Objectives.
Maintain required AIM Certification goals per account.
Execute and achieve all account program key objectives.
Properly rotate all products in accordance with the AIM Certification criteria.
Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the Team Rock concept.
AM will be required to work weekends and non-traditional hours as needed.
AM will attend all scheduled meetings requiring your presence and / or participation.
Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
AM may be required to perform additional tasks or assigned additional duties not listed in this document.
Accuracy - Ability to perform work accurately and thoroughly.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers’ needs while following company
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Reliability - The trait of being dependable and trustworthy.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
SKILLS & ABILITIES
High School Graduate or General Education Degree (GED): Preferred
No prior experience necessary
•Radio/Cell Phone •Proficient Handheld use •Hand Truck Usage
•Valid State Commercial Driver"s License (where applicable) •Must be D.O.T. Certified (where applicable)
LANGUAGE SKILLS •Must be able to communicate efficiently with customers of varied backgrounds. •Required to speak clearly while using good grammar. •Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. •Ability to write clear and concise thoughts. •Ability to effectively present information to all customers and management. MATHEMATICAL SKILLS •Ability to apply mathematical operations to daily tasks. •Tracking trays and pallets. REASONING ABILITY •Must be able to analyze customer service needs, organize schedule, and communicate concerns with management
N (Not Applicable)
Activity is not applicable to this position.
Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Reach Above Shoulder
Squat or Kneel
10 lbs or less
Over 100 lbs
12 lbs or less
Other Physical Requirements
Sense of Sound - Required for a total workday.
Ability to wear Personal Protective Equipment (PPE) - Safety vesty, hair/beard net, ear plugs, safety shoes
Sense of Balance
- May require additional work hours not scheduled-must be flexible
- This position is subject to working conditions related to the individual unique working conditions at each account.
- Work is performed in many different environments and all safety precautions should be taken.