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Case Manager

locationAnchorage - Alaska (AK),

atAK Child & Family

Job Description:

Summary of Responsibilities:

“AK Child & Family practices the Sanctuary Model which is a non-hierarchical, highly participatory, trauma-informed and evidence-supported whole culture approach, which helps the organization function in a safe, democratic and socially responsible manner and thereby provide effective treatment for clients and the community. We expect all of our employees, families and students to learn, understand and implement this model as part of their daily responsibilities and commitment to the culture of this agency.”
  • The Community Programs (CP) Case Manager is responsible for the provision of home-based services and case management services to the students and their families and/or treatment parents.
  • Duties include crisis intervention, advocacy, assessment, discharge planning, interdisciplinary teamwork and community liaison.
  • Under the supervision of the Clinical Case Management Supervisor, case managers are responsible for implementing appropriate treatment strategies and for timely and satisfactory documentation.
  • Adheres to standards and regulations as set forth by the agency, The Joint Commission, OCS licensing, DBH and Medicaid.
  • Expected to abide by all safety rules and regulations of the agency.
  • The responsibilities of the Case Manager are carried out according to AK Child & Family policies, the AK Child & Family mission, and the AK Child & Family philosophy of care.
  • Assumes additional duties as assigned.*
  • All positions at AK Child & Family may have responsibilities altered during the course of employment due to agency imperatives.

Supervision and Coordination of Services:

  • The Clinical Case Management Supervisor supervises Case Managers.
  • The Case Manager coordinates services with Activity Therapists, Treatment Parents, and members of the Treatment Team as appropriate.


Knowledge, Skills and Abilities:
  • The CP Case Manager must have the ability
to relate to and experience in working with emotionally disturbed children/adolescents and their families.
  • Demonstrated ability to complete assessments, treatment planning, parent training, advocacy skills and case management skills are also required.
  • The ability to provide written and oral communication in English, along with demonstrated interpersonal/social skills is essential.
  • Creativity/flexibility must be demonstrated in the delivery of services.
  • Excellent time management, organizational skills, and computer skills (MS Office Suite) are also necessary qualifications.
  • Must demonstrate the ability to function as a member of the interdisciplinary treatment team, and display an understanding and sensitivity to serving a culturally diverse and/or special needs population.
  • Must possess a valid driver’s license and ability to travel within the community.

  • Education and experience:
    • The Case Manager must hold a Bachelors Degree in psychology, counseling, or social work, or a closely related field as identified by inclusion of significant coursework in psychology, child development and related studies and have one year experience working with emotionally disturbed children/adolescents, preferably including case management skills (preferred); or
    • Five years experience working with emotionally disturbed children/adolescents. Knowledge in psychoeducational skill building, cognitive and reality based therapies, sexual abuse and neglect, and family skill building is preferred.

    Physical Demands:

    • The CM must be able to access AK Child & Family and community buildings for meetings and agency activities.
    • Transport self and others within the Anchorage Borough to meet with schools, families and other involved parties.
    • Must produce in a timely manner, assessments and other documentation required by AK Child & Family, insurance and referral sources.
    • The case manager must be able to use a copy machine, fax machine, be able to produce legible student records and prepare reports using a computer.

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