locationAnchorage - Alaska (AK), 99508

atArete Family Medicine

Estimated salary $15 - $20 an hour

Job Description:

Front Office Receptionist

  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answer patient questions and provide assistance and directions when necessary
  • Registers patients according to established protocols updating patient information as needed
  • Assist patients in completing all necessary forms and documentation including medical insurance
  • Ensures patient information is accurate including billing information
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Answers incoming calls and ensuring calls are documented and transferred as appropriate
  • Schedules patient appointments
  • Collects co-pays and payments
  • Sets up new patients in the computer system
  • Obtain external medical reports or records as needed
  • Manage the inventory of necessary office supplies and coordinate reordering of supplies
  • Ensures reception and waiting areas are keep clean and tidy
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
  • Post daily clinic and laboratory charges within 48 hours of receipt.
  • Reconcile Missing Charges by looking at the missing slips tracking report
  • Process all credit card payments as received.
  • Works with certified coder to resolve payer issues.
  • Scans any EOBs into the payment remittance section of EMR
  • Maintains the insurance plan list in the EMR
  • Obtains precertification for
procedures as needed.
  • Completes other duties as assigned.
  • Related keywords: receptionist, administrative assistant, office assistant, front desk receptionist

    Job Type: Full-time

    Pay: $15.00 - $20.00 per hour


    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Paid time off
    • Vision insurance


    • 8 hour shift
    • Day shift
    • Monday to Friday
    • Weekends


    • Microsoft Office: 1 year (Preferred)
    • Customer Service: 1 year (Preferred)

    Work Location:

    • One location


    • Medical

    Ergonomic Workspace:

    • No

    Financial Duties:

    • Billing

    This Job Is:

    • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
    • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
    • A job for which all ages, including older job seekers, are encouraged to apply
    • Open to applicants who do not have a college diploma

    Company's website:


    Benefit Conditions:

    • Waiting period may apply

    Work Remotely:

    • No

    COVID-19 Precaution(s):

    • Personal protective equipment provided or required
    • Temperature screenings
    • Social distancing guidelines in place
    • Virtual meetings
    • Sanitizing, disinfecting, or cleaning procedures in place

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