Product Center Agent (Alaska)

locationAnchorage - Alaska (AK), 99504

atdōTERRA International

Estimated salary $14 - $17 an hour

Job Description:

*This position will be based out of Anchorage, Alaska.

Job Description:

Full or part-time position working face-to-face with Wellness Advocates at the service counter, as well as working in the back to fulfill Wellness Advocate orders.

Job Responsibilities:

  • Work with Wellness Advocates to place orders, return orders, or change orders.
  • Pick and verify Wellness Advocate orders
  • Greet customers as they come into the Product Center
  • Processing Returns/Refunds/Exchanges in both DataTrax and CRM
  • Upsell/mention promotions and Healing Hands to Wellness Advocates
  • Attend Mandatory Monthly Meetings
  • Use proper sources to resolve problems promptly
  • Adhere to schedule
  • Assist with projects or bulk team within the Product Center
  • Manning product display
  • Capture customer feedback
  • Kindness and respect towards fellow employees
  • Encouraging a positive work environment
  • Cover all aspects of inventory control
  • And any other functions necessary to daily operations

Job Qualifications:

  • Inventory control
  • Unloading pallets of inventory
  • Ability to lift up to 50 lbs.
  • Excellent soft skills
  • Ability to build a team atmosphere
  • Thorough knowledge of key DataTrax functions
  • Thorough knowledge and familiarity with CRM
  • Creative problem solving
  • Excellent communication skills
  • Flexibility within job duties
  • Positive attitude and kindness
  • Job Type: Full-time

    Pay: $14.00 - $17.00 per hour


    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Paid training
    • Tuition reimbursement
    • Vision insurance


    • 8 hour shift
    • Day shift
    • Monday to Friday
    • No nights

    Application Question(s):

    • Wage Expectation:


    • High school or equivalent (Required)


    • Customer Service: 1 year (Preferred)

    Work Location:

    • One location

    This Job Is Ideal for Someone Who Is:

    • People-oriented -- enjoys interacting with people and working on group projects
    • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
    • Detail-oriented -- would rather focus on the details of work than the bigger picture
    • High stress tolerance -- thrives in a high-pressure environment

    Company's website:


    Company's Facebook page:


    Benefit Conditions:

    • Waiting period may apply
    • Only full-time employees eligible

    Work Remotely:

    • No

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