USA

Mobile Team Administrative Coordinator

locationMesa - Arizona (AZ), 85210

atLa Mesa RV Center

Estimated salary $16 - $17 an hour

Job Description:

LaMesa RV, a family owned and operated company, is currently hiring for a Mobile Team Administrative Assistant for their growing team in the Mesa, AZ area. The ideal candidate has strong organizational skills and an ability to work in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Calls to schedule “Courtesy Appointments” following customer purchase.

· Interacts with customers to determine their needs, and educates customer of process and potential upsell.

· Checks on progress of repair throughout the day; relays information to Mobile Service Coordinator and contacts customers as directed by Mobile Service Coordinator.

· Maintains high customer satisfaction standards at all times.

· Handles telephone inquiries regarding appointments and work in progress.

· Assist Mobile Service Coordinator with follow up on parts on order.

· Assist Mobile Service Coordinator returning pending phone calls to ensure customers do not wait longer than 1 hour for a returned call.

· Assist Mobile Service Coordinator in generating work orders.

· Assist with making sure all paperwork is invoiced before Tech leaves job site and is sent to customer.

· Ensures the Mobile log is updated after any customer contact or other applicable info.

· Assist Mobile Service Coordinator with RO maintenance making sure all RO's are accounted for at all times and being closed as soon as possible.

· Assist in obtaining authorization for repairs/upsells as needed.

· Assist in coordinating follow up appointments.

REQUIREMENTS:

· Strong organizational skills

· Highly organized

· Auto or RV experience preferred, not

required

Apply today! We offer a family focused corporate culture, competitive pay, healthcare coverage, PTO, paid holidays, 401K and so much more!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Administrative: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Typical start time:

  • 8AM

Typical end time:

  • 5AM

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:

  • www.lamesarv.com

Company's Facebook page:

  • https://www.facebook.com/lamesarv

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required
  • Plastic shield at work stations
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

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