USA

Labor Relations Consultant

Phoenix - Arizona (AZ), 85012

Banner Health

Job Description:

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The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you. Apply today.

Human Resources at Banner Health is all about engaging and supporting our clients as they work to change the health care landscape in our communities. Our talented and passionate teams care deeply about our patients and the individuals who are responsible for the needs of their extended families.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
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About Banner Health Corporate
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
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Job Summary

This position participates in driving workforce engagement, culture development and talent management strategies across Banner in partnership with the broader Human Resource and legal organizations. Develops and delivers methods of data collection and metric creation to identify and drive opportunities for improved team member and leader engagement. Identifies regulatory, labor, and engagement risks and develops mitigation plans to help drive high levels of leadership effectiveness, team member engagement and overall performance. Functions as a feedback loop to ensure local/system engagement and effectiveness strategies are communicated consistently. Consults and advises business leaders and human resource partners on broad workforce and environment issues that impact engagement, retention, and overall business performance and results.

Essential Functions
  • Assists and supports the planning, development and implementation of critical positive workforce engagement and labor relations strategies and tactics to enhance organizational effectiveness. Using knowledge of best practice engagement strategies and tactics in developing culture, recommending development of key workforce solutions, positive team member relations and leadership development.

  • Provide support to the Employee Engagement and Employee Relations Team during the interactive process with leaders and field HR partners in the development and implementation of innovative strategies leading to positive workforce outcomes around team member engagement, leadership effectiveness and
    retention.

  • Proactively seeks out new areas and methods to collect, analyze, interpret and prepare data on team member engagement activity to include qualitative/quantitative vulnerability data and assessments, internal surveys, monitoring external labor trends and threats, and translating into actionable information that can be used to establish/adjust strategies and result in best-in-class approaches for problem-solving to improve the working environment for all team members.

  • In collaboration with HR/legal partners and delivers effective and comprehensive engagement and labor relations training and development.

  • Ability to excel in a highly matrixed organization to establish performance measures, assess and evaluate operations, and work with leadership to assure efficient and effective delivery of clinical and non-clinical services that drive us to an integrated delivery network. Updates job knowledge by tracking changes in labor laws including National Labor Relations Act, Fair Labor Standards Act, Americans with Disabilities Act, Family and Medical Leave Act, and collective bargaining trends; attending educational workshops as appropriate; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Minimum Qualifications

Strong knowledge of human resources and business as normally obtained through the completion of a Bachelor's Degree in Business, Human Resources Management or related discipline.

Requires knowledge and background in positive team member/labor relations strategies, workforce engagement, talent optimization, retention and coaching. Also, an operating knowledge in the areas of planning, developing, training, budgeting and organizing programs and services, typically acquired through a minimum of three years of progressively responsible human resources management experience is essential. Proven experience in leading best-in-class HR organizational practices. Experience in organizational settings comprised of diverse missions and economic drivers. Knowledge and thorough understanding of rules and regulations governing employment law and the health care business. Skilled in leading a best-in-class HR organization and practices; effectively handling multiple conflicting assignments, demands, and priorities with great attention to detail. Excellent human relations, organizational and communication skills are essential. Demonstrates conflict management skills tactfully navigating and advocating while building trust and bringing clarity to conversations. Has an understanding of the business strategy and overall vision of the organization, practicing at the top of their capability. Possesses strong business acumen, knows how the businesses works and is knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the organization as a whole. Leadership style and characteristics necessary to effectively perform in this role include: strong work ethic; results-oriented; persuasive and influential; inspirational; able to make rational decisions in complex and ambiguous situations; highly visible; honorable; self-confident and humble; systems-thinker; innovative; life-long learner; courageous; high-energy; integrity; collaborator; ability to work with diverse stakeholders; strong listener; values multiple disciplines and diversity; and passionate about continuously improving and providing high quality care and service excellence to consumers and team members.

Preferred Qualifications

Labor Relations experience preferred.

Additional related education and/or experience preferred.

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