Crisis Specialist - Phoenix

locationPhoenix - Arizona (AZ), 85016


Estimated salary $45,123 a year

Job Description:

Terros Health is pleased to share an exciting and challenging opportunity for a Crisis Specialist 40-hours. Terros Health’s Mobile Crisis teams provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk-in and in-home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior. The individual will need to be professional, friendly, a self-starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than five decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!

Terros Health: Extraordinary Care. Empowered People. Exceptional Outcomes.

As part of the mobile crisis team, the mobile Crisis Specialist responds on-site to crisis calls that cannot be resolved by the Crisis Call Center telephonically. The crisis specialist utilize best practices in crisis intervention to respond and support individuals and families in crisis.
  • Will be asked to assess risk, effectively engage with clients, develop plans and follow-up as needed
  • Work effectively and respectfully with clients, families, schools, first responders and all others involved
  • Focus of care will be with the seriously mentally ill, children/ adolescents and family
  • Is able to assess and stabilize different ages and stages of development/lifespan and different cultural backgrounds and experiences.
  • Makes appropriate referrals to other agencies and/ or long-term counseling when appropriate.
  • Demonstrates flexibility and adapts well to change.

  • Terros Health offers an excellent benefit package including, but not limited to:
    • Medical, dental, and vision insurance
    • Group life and disability insurance
    • Employer matched 401(k)
    • Generous PTO/paid sick leave (4+ weeks in year 1)
    • Wellness and employee assistance plan

    Full-Time Employment

    Shift: Wednesday - Saturday 10:00 pm - 8:00 am

    (Evening and Weekend shift differentials available)

    Bilingual in Spanish is a PLUS (Additional Language Differential is Available)

    • GED/High school diploma with a minimum of 3 years of behavioral health experience, or an associate’s degree in the behavioral health field, or
    • A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or

    • A bachelor's degree in the field of behavioral health or
    • A master's degree or higher in the field of behavioral health.
    • Must have or obtain a valid Arizona Driver License, be (22 years of age) with a minimum 3 years driving experience. Must meet requirements of Terros driving policy
    • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
    COVID 19 Precautions:
    Terros Health remains open for all our patients’ health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment. Visit our website to learn more:

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