USA

CBI InstaCheck Technician Temporary Aide

Lakewood - Colorado (CO),

State of Colorado Job Opportunities

$2,768 a month

Job Description:

Department Information

This is a temporary position limited to 9 months or less, with no benefits. Upon successful completion of on the job training, incumbents will be eligible to apply for permanent employment as a InstaCheck Technician II which includes a potential increase in monthly salary, full benefits and paid time off.
Applications will be considered from residents and non-residents of Colorado.

Several vacancies are being filled with this recruitment.
INFORMATION ABOUT THE DEPARTMENT
The Colorado Department of Public Safety (CDPS) consists of five Divisions: Colorado Bureau of Investigation (CBI), Colorado State Patrol (CSP), Division of Criminal Justice (DCJ), Division of Fire Prevention and Control (DFPC), Division of Homeland Security and Emergency Management (DHSEM).

This position resides within the Colorado Bureau of Investigation (CBI) provides law enforcement services to local, state, and federal law enforcement and government agencies, including managing statewide criminal justice information, assisting with criminal investigations on request, conducting criminal and civil background checks, and operating an internationally-accredited forensic laboratory system. The units described below perform these functions:
  • Crime Information Management Unit - provides support services and ensures security regulations are met by users of Colorado criminal justice information to uphold and enforce the FBI standards, and operates an information system at an over 99 percent availability rate for local, state, and federal criminal justice agencies enabling them to exchange timely, accurate, and complete information.
  • Forensic Services - provides forensic investigative assistance to law enforcement agencies, including DNA casework, latent print analysis, firearm and toolmark analysis, drug chemistry analysis, crime scene evidence processing, serology analysis, trace evidence analysis, digital analysis, DNA database management, and toxicology analysis.
  • Office of Professional Standards - develops national accreditation standards for the CBI, standardizes policies and training, conducts review and investigates complaints and allegations of misconduct, and reports on CBI statistics and inspections.
  • Investigative Services - provides critical investigative assistance to law enforcement agencies on request for major crimes, gaming, complex fraud, fugitive sex offenders, cold case homicides, and missing persons investigations.
  • Identification Unit - serves as the state repository for criminal history information, including fingerprint data.
  • Instant Criminal Background Check Unit - serves as the state point of contact for background checks on firearms purchases and conducts concealed handgun permit background checks for sheriff's offices.

Description of Job

Information about the Work Unit
InstaCheck conducts background checks, as the federal Point of Contact (POC) on individuals attempting to purchase firearms from Federal Firearm Licensees (FFLs). InstaCheck conducts criminal background checks for the state's Sheriffs on individuals applying for concealed handgun permits (CHPs). InstaCheck conducts reviews and makes decisions regarding appeals of denied buyers.

Position Duties
This is an entry level position that will be trained in the following duties.
  • Receives telephonic and internet based inquiries from Colorado FFLs.
  • Compares descriptive data on the potential firearm purchaser provided by the FFL to their Department of Motor Vehicle record to verify the identity of the individual and authenticity of the information.
  • Requests additional information from FFL as necessary.
  • Verifies the FFL license, remaining constantly alert of possible attempts by unauthorized persons to gain access to InstaCheck by pretext.
  • Ensures adherence to security regulations so that at no time will criminal history information be made available to the FFL.
  • Performs a name only search of the Colorado Crime Information Center (CCIC), the National Crime Information Center (NCIC), the Interstate Identification Index (III), the National Criminal Instant Background Check System (NICS), the Integrated Colorado Online Network (ICON), and as warranted, the Immigration and Customs Enforcement (ICE).
  • Reviews descriptive data on the potential gun buyer provided by the FFL and compare to possible hits.
  • If the search is negative and there is no criminal record, advises the FFL the sale may proceed.
  • If a hit or potential hit occurs, it may be necessary to ask for additional descriptive information.
  • Reviews the criminal records and determine whether the name and information match the potential gun buyer.
  • Queries, receives, reviews, and analyzes those records which require little or no research for a determination to be made.
  • Reviews each record to determine if charge is a felony or misdemeanor, which may require limited research of state law. Advises the FFL of decision made.
  • Researches manuals, laws and others materials in an attempt to determine proper information and procedures to be applied in determining firearm eligibility.
  • Make finals judgment and final determination on behalf of the CBI and the State of Colorado as to an individual's firearm eligibility based on examination of records, of limited research and Federal and State firearm laws.
Liaison Duties: Represents the Colorado Bureau of Investigation as the POC.
  • Assists FFLs by providing instruction on procedure, necessary documentation, and firearm eligibility laws.
  • Complies with the all related statutory requirements for each background check.
  • Purges all data within 24 hours for an approval.
  • Notifies law enforcement agencies of denied individual.
  • Performs other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Experience:

Requires two years full-time experience providing customer service in receiving and responding to high volume telephonic and internet based inquiries.

Substitution:
College coursework from an accredited college or university may substitute for work experience on a year for year basis. A copy of college transcripts must be attached to your application to verify education.
Preferred qualifications:
  • More than two years experience providing customer service in receiving and responding to high volume telephonic and internet based inquiries.
  • Experience performing inquiries using and of the following: the Colorado Crime Information Center (CCIC), the National Crime Information Center (NCIC), the Interstate Identification Index (III), the National Criminal Instant Background Check System (NICS), the Integrated Colorado Online Network (ICON), and as warranted, the Immigration and Customs Enforcement (ICE).
Condition of Employment:
  • Must be willing to work weekends, evenings and holidays for assigned shifts between the hours of 9 a.m. to 9 p.m.
  • Applicant must be willing to be fingerprinted, successfully pass a polygraph and extensive background investigation, drug screen and psychological exam.
  • If you have used marijuana in the last twelve months, or any illegal drugs in the past five years, or have been convicted of a felony or have a history of criminal activity, you will be disqualified and will not be hired for this position.
APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

ADAAA ACCOMMODATIONS

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact CDPS Human Resources at 303-239-4427 or [email protected] at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Supplemental Information

PLEASE READ CAREFULLY - RECRUITMENT TIMELINE INFORMATION

  • Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
  • All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
  • If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.
  • All qualified applicants will be invited to participate in an online skills assessment the to determine a top group that will be invited to interview. This assessment is a required component of this recruitment.
  • The interview dates for these positions will be held in Lakewood, CO.

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