EUCOM Computer Support Administrator Lead
Delaware - Delaware (DE),
Are you interested in continuing your career in Europe in a mission focused environment? CACI has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement EUCOM’s mission objectives.
What You’ll Get to Do:
CACI has an excellent opportunity for an experienced, self-directed, System Administrator, Senior (SA). This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.
The System Administrator, Senior will supervise and provide technical expertise to Computer Support Specialist teams. Responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and AV equipment. Assist employees via remote access, phone, or in person. Will also mentor or train other Computer Support Administrators. Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR).
More About the Role:
The successful candidate must be able to communicate clearly and succinctly both written and orally, have strong leadership skills, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.
Specifically the System Administrator will be responsible for supporting systems and applications on a geographically dispersed Windows 10 Enterprise network. Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers. Installing and configuring application and operating system software and upgrades. Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution. Multiple device configuration including personal device support and configuration. Removing old equipment and performing data migration to new machines. Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs. Analyzes user needs for business applications. Researches alternatives and proposes solutions. Coordinates hardware and software system installation and ensures specifications are met. Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge Databases. Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on
Analyzing and making recommendations for hardware and software standardization.
Additionally, the SA will provide remote support and/or travel to customer sites as required. The ideal candidate will have experience maintaining and supporting network devices consisting of primarily Cisco routers and switches. Using this knowledge the SA will be successful in providing necessary administration and maintenance support of this system.
Manages experienced professionals who exercise latitude and independence in assignments, Leads, directs and reviews the work of a team who exercise latitude and independence in their assignments. Typically, has hiring, firing, promotion and reward authority or ability to recommend and influence decisions within own area, in accordance with manager review and approval.
Manages a team with a focus on policy, implementation of strategic initiatives and execution of day to day deliverables. Establishes or works to achieve, team objectives, operational plans with measurable contribution towards the achievement of results of the job function or completion of a project.
You’ll Bring These Qualifications:
- Currently hold an adjudicated Top Secret/SCI Clearance and be able to maintain
- BA/BS + 5 years recent specialized or AA/AS +9 years recent specialized or a major cert + 9 years recent specialized or 13 years of recent specialized experience
- Microsoft Certified Systems Administrator (MCSA) Server 2012
- CompTIA Security + (IAT Level II or greater)
- TESA eligibility
These Qualifications Would be Nice to Have:
- ITIL v3 - Foundation
- Automation using Microsoft PowerShell, VBScript, or batch files
- Adaptable to changing circumstances and operational needs
- Understanding of Department of Defense Military standards
- Experience working with and supporting Cisco Routers and Switches
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.