USA

Front Desk Receptionist

locationDover - Delaware (DE), 19904

atFirst State Orthopaedics

Estimated salary $32,170 - $53,736 a year

Job Description:

Front Desk Receptionist

First State Orthopaedics is looking for Front Desk Receptionists for our Newark location to provide direct support to physicians, mid-level providers, clerical staff and patients. Coordinates inter and intra office communications. Work directly with patients to ensure smooth patient flow, patient satisfaction and coordination of multiple tasks. Presents a positive image to supporting staff members and patients at all times.

Position Requirements:

High School Diploma or Associates Degree in related field, excellent communication, customer service experience preferred, proficient computer skills, patient service focus and professional appearance. Required to work flexible hours and travel between offices. Must have ability to work early morning starting at 7:00 a.m. and ability to work late evenings until 6:00 pm.

Detailed Responsibilities:

  • Answering incoming telephone calls.
  • Schedule
appointments.
  • Update patient information.
  • Carefully document all incoming messages and task to appropriate party.
  • Primary daily patient check-in and check-out, collection of demographic data, and collection and posting of co-pays.
  • Process credit card payments and end of day settlement for credit payments.
  • Complete end of day tally sheet for monies collected.
  • Cover front desk while co-worker at lunch.
  • Maintaining patient confidentiality.
  • Back-up or delegate other front office staff duties as needed.
  • Job Type: Full-time, Monday-Friday

    Job Type: Full-time

    Schedule:

    • Monday to Friday

    Experience:

    • customer service: 1 year (Required)
    • medical office: 1 year (Preferred)

    Education:

    • High school or equivalent (Preferred)

    Work Location:

    • Multiple locations

    Setting:

    • Medical

    Team Environment:

    • Working with a team

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