Billing Support Specialist

Fort Myers - Florida (FL), 33901

Orthopedic Specialist of SW Florida

Job Description:

Job Summary: Assist with various functions of the billing department as needed; insurance verification and authorization, insurance and patient collections, payment posting, charge entry, fee schedule maintenance, and any other billing function that someone may need assistance with. This position has unrestricted access to protected health information (PHI) pertaining to all patients.

Essential Functions

  • Maintain current and accurate fee schedules in the computer system.
  • Process all paper HCFA-1500 forms; attaching proper documentation
  • Post refund payments into the computer system.
  • Assist billing staff as needed.

Core Competences:

  • Responsible for promoting the Standards of Excellence for Orthopedic Specialists while demonstrating courteous and cooperative behavior toward patients, visitors, volunteers, peers and physicians
  • Maintain a neat and orderly work environment, demonstrates the ability to organize and prioritize work during heavy workload situations to expedite patient care
  • Maintain strictest confidentiality in accordance with HIPAA compliance
  • Perform quality work within deadlines with or without direct supervision
  • Work effectively as a team contributor on all assignments
  • Work independently while understanding the need to communicate and coordinate work efforts with other employees and organizations

Minimum Requirements (education, experience, special skills and licenses or certifications required):

  • High School diploma or GED required
  • Minimum
of 1 year medical office experience preferred
  • Ability to perform essential duties
  • Knowledge of medical insurance and billing
  • Ability to identify and resolve collection issues
  • Ability to read and understand different Explanation of Benefits
  • Ability to document accounts clearly
  • Minimum Requirements (education, experience, special skills and licenses or certifications required) continued:

    • Computer Literate – Windows environment
    • Knowledge of medical terminology
    • Strong organizational skills
    • Ability to perform basic mathematics
    • Ability to clearly communicate written and verbal instructions
    • Ability to efficiently manage multiple tasks and prioritize

    Essential Physical Functions:

    • Sitting long periods of time
    • Manual dexterity sufficient to operate keyboard, calculator and other office equipment as necessary
    • Ability to view computer screens for long periods of time

    Equipment Used:

    • Computer, scanner, printer, calculator, photocopier, facsimile, telephones

    Additional Comments:

    • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
    • The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required of persons so assigned.

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