USA

Customer Service Representative

locationFort Pierce - Florida (FL), 34950

atArtistry in Mosaics

Estimated salary $14 - $17 an hour

Job Description:

Job Summary

Job Summary

The Customer Service (CS) position more than anything else is the caretaker of customer relationships and is a critical position to the sales department, as its primary purpose is to provide a positive relationship and experience to our customers. Professionalism, enthusiasm and people skills are of primary importance. CS must be able to effectively interact with Sales, Accounting, Manufacturing and Shipping departments.

Primary responsibilities include: Order Entry, Phone/Email communications with customers, and supporting Sales. Due to the variety and volume of tasks required and the strength of our existing team, effective time management, accuracy, organization, reliability and strong written and verbal communications skills are a must. Experience preferred.

Compensation: $12-15/hour based on experience.

Position Responsibilities

  • Telephone
  • Order Entry/Processing
  • E-Commerce Processing/Support
  • Pool Permit Database Maintenance
  • Customer Request Fulfillment/Mailings as required
  • Walk-in/Retail Sales
  • Provide Support to Customer Service Supervisor & Sales Department.
  • Close partnership with all departments: Sales, Shipping, Design, Manufacturing and Accounting.
  • Appropriate verbal and written communication both internally and externally.
  • Assisting with freight & shipping quotes.
  • Effective use of computers and software applications.
  • Personal development and growth.
  • Special projects as assigned.

Job Type: Full-time

Job Location:

  • Fort Pierce, FL

Required experience:

  • Customer Service: 3
years

Drug testing and a background check are required.

Applications are accepted online only, do not apply in person or call.

Job Type: Full-time

Benefits: Insurance Benefits, Paid Time Off & holidays, 401(k).

Salary: $14-17/hour based on experience.

· Quarterly bonus program

· $500 signing bonus – paid after 30 days of employment

· $1,000 90 day bonus – paid after 90 days of employment

Job Types: Full-time, Contract

Pay: $14.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Masks worn outside of designated stations and by all visitors, temperature check available.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 3 years (Required)

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • In person

This Job Is:

  • Open to applicants who do not have a college diploma

Company's website:

  • www.artistryinmosaics.com

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

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