Front Desk Coordinator
Jacksonville - Florida (FL),
University of Florida Health Proton Therapy Instit...
UF Health Proton Therapy Institute (UFHPTI), located in Jacksonville, Florida, has an opening for an Evening Front Desk Coordinator. Individual will be responsible for greeting all patients upon arrival and handling all general incoming calls from patients, vendors, etc. This highly visible position includes providing patients with general information about UFHPTI and ensuring phone numbers and general demographic information is correct in the system. Individual will communicate with patients regarding treatment start times, delays and treatment instructions as directed by the therapists. Serves as liaison for several internal departments including nursing, therapists, and social services. Performs administrative functions and sorts incoming mail daily. Responsible for managing department calendars and for scheduling exit interviews with staff and patients. Work hours: 3:00pm – Close (Usually 11pm), Monday through Friday.
Qualified candidates should possess a high level of professionalism in their interaction with patients, visitors and employees. This includes above average communication skills, both in person and over the phone, and professional appearance. Individuals should have strong computer skills and have the ability to foster a team environment. Must be able to see projects through to completion with very little supervision. Minimum of two years’ experience in a medical office front desk position, preferably in oncology. Proficient with MS Office to include Word and Excel. Experience with medical terminology a plus. Ability to problem solve and handle difficult situations effectively and professionally.
UFHPTI offers a competitive salary/benefits package, an excellent work environment and the opportunity to be part of a team committed to providing world-class service to our patients.
UFHPTI is an equal opportunity employer and supports a drug-free workplace.