Registration Representative Lab FT Day

Maitland - Florida (FL), 32751

AdventHealth Centra Care

Job Description:

Registration Representative - AdventHealth Centra Care Lab
Location: 900 Winderley Place, Maitland, FL 32751
Top Reasons to work at AdventHealth Centra Care
  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
  • Fulfilling work with people who treat you like family.
  • Excellent benefits, market-driven wages and career development opportunities.
  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
  • Opportunities for advancement as we expand our network across the nation.
Work Hours/Shift:
  • Full Time Day Shift
You Will Be Responsible For:
  • Responsible for protecting the financial standing of the organization by ensuring accuracy of encounter information (demographic, ordering physician, tests, etc.) (Keep me Safe).
  • Possess a strong knowledge, understanding, and competency in insurance plans, coverage and benefits, laboratory tests and procedures, CPT codes, Medicare ABN requirements, EMRs, auto forms, HCPCS, and ICD-10 codes (Keep me Safe).
  • Validating insurance(s) is contracted, active, and accurately placed on each encounter, by efficiently using online resources or outgoing calls to insurance carriers, to ensure timely reimbursement (Make it Easy).
  • Completes work to the level of expectation
in a timely and efficient manner (Love Me).
  • Achieves or exceeds performance and quality assurance standards as identified by leadership (Own it).

  • Qualifications
    What You Will Need:
    • Minimum- high school graduate
    • Working knowledge of Microsoft Office products
    • Ability to operate a computer terminal
    • Ability to type 50 wpm
    Job Summary:
    Reporting to the Manager, this position (FLSA Status: Non-Exempt) is accountable for providing services to patients, referring physicians, and internal customers by answering phones, cheerfully greeting and registering patients, along with performing other duties as assigned. The Receptionist Representative ensures accuracy of services rendered by using professional standards with a strong focus on customer service excellence. The Registration Representative remains self-motivated to ensure performance standards are met/exceeded as well as to increase level of understanding and knowledge of the field, insurance payors, and new procedures as they evolve. In addition to the expectations listed below, the Registration Representative will support other department/company needs as directed. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

    This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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