USA

Document Support Representative

Maitland - Florida (FL),

AdventHealth Central Florida

Job Description:

Description
YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!

Document Support Representative AdventHealth
Location Address: 900 Winderley way, Maitland FL

Top Reasons to work at AdventHealth
  • Career growth and advancement potential
  • Full time hours with Benefits
  • Conveniently located near i-4 and Apopka expressway 414
  • We have Positive values with a productive and energetic atmosphere

Work Hours/Shift: Full Time/Days

You Will Be Responsible For:
Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
  • Performs courier functions at Maitland and Orlando campuses for PA/PFS as scheduled or requested by Supervisor.
  • Receives and sorts incoming mail daily ensuring all correspondence, interoffice or external, is routed appropriately and efficiently. Meets or exceeds department standard for timeliness and accuracy.
  • Reviews and codes correspondence within specified time frame and identifies payer and patient account number to ensure proper identification.
  • Prepares batch bills for mailing to insurance payers by matching with primary payer EOBs, medical records and other documents required by payer for proper reimbursement. Enters data to track batch bills sent by certified mail.
  • Scans documents to appropriate patient account, meeting or exceeding department standards for productivity and accuracy.


Qualifications
What You Will Need:
Required:
  • Ability to use discretion when discussing employee/patient related issues that are confidential in nature
  • Ability to be responsive to ever-changing matrix of hospital needs and act accordingly
  • Self-motivator, quick thinker
  • Ability to communicate professionally and effectively in English, both verbally and in writing
Preferred:
  • High School diploma or GED
Job Summary:
The Document Support Representative, under general supervision, is responsible for daily retrieval and delivery of mail and other documents used by Patient Financial Services. Performs courier functions at Maitland and Orlando campuses for PA/PFS as scheduled or requested by Supervisor. Receives and sorts incoming mail daily ensuring all correspondence, interoffice or external, is routed appropriately and efficiently. Prepares batch bills for mailing to insurance payers by matching with primary payer EOBs, medical records and other documents required by payer for proper reimbursement. Scans documents to appropriate patient account, meeting or exceeding department standards for productivity and accuracy. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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