Tampa - Florida (FL),


Job Description:


  • Provide checker role for transactional processing support for respective Letter of Credit Products.
  • Issue letters of credit to determine compliance with international standards and UCP600, ISP98 & ISBP
  • Provide creative solutions to reduce errors and to ensure adherence to audit and control policies
  • Provide back-up coverage for team members and assist team members during high volume periods
  • Utilize technical knowledge in order to deliver quality service and achieve operating efficiency
  • Participate in activities related to compliance with procedures and control
  • Maintain awareness of product, policy and system enhancements changes
  • Ensure attendance at mandatory classes
  • Daily Management of in-process, pended, and service related activities, ensuring the processing in timely and accurate manner, and dispatching or delivery of very high quality service to our customers and internal partners
  • Demonstrated competence in related area
  • Participates in system and client testing, implementation and trainings if needed.
  • Perform within departmental procedures and compliance standards in order to minimize losses to the Firm
  • Execute moderate to complex transactions
  • Assist with special reports, projects as needed and provide feedback.
  • Perform Management Control Assessment (MCA) to identify operational risks and document specific weaknesses in the design or monitoring methods.
  • Strong problem solving and analytical skills
  • Must be able to adapt to change in a fast paced environment and support other Units as required
  • Strong interpersonal skills and communication skills, both oral and written
  • Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines


  • Strong control environment and improved metrics.
  • High Productivity, ensuring we meet our Goals of zero holdovers
  • Increased customer satisfaction (both internal and external).
  • Reduced errors and increased operating effectiveness.
  • Established credibility and strong operations, audit, and front office working relationships.
  • Strong partnerships developed with our Latam Branch Operations, Product Partners, TCS, as well all RPCs globally


  • Maintain and/or improve the risk free environment required in this arena.
  • Maximize productivity
  • Maximize process improvement/changes and develop manage key reporting metrics
  • Improve satisfaction levels of business partners with quality of service delivery


  • Strong proven problem solving skills
  • Must be able to adapt to change in a fast paced environment and support other Units as required
  • Proven time management skills
  • Demonstrated people leadership/management skills and the ability to influence and empower people
  • Strong focus on control
  • Quick learner; comfortable with and able to manage in complex systems environment and associated development process
  • Strong interpersonal skills and communication skills, both oral and written;
  • Flexible/sense of
  • Commitment to mobility and diversity
  • Strong Verbal and Written Communication Skills
  • Industry Knowledge
  • Managing Risk
  • Planning and Organizing
  • Teamwork/Interpersonal
  • Technological Proficiency/ Knowledge
  • Highly detailed planning, organization and solid execution capability. Multi-tasking a must requirement
  • Strong performance record, indicating a self-starter who solves issues as they arise
  • Analytical and organizational skills that can be demonstrated


  • Fluent in Spanish is a must.
  • 2 to 5 years’ experience in relevant field with at least 1 year on Trade Services Operations experience.
  • Certified Documentary Credit Specialist (CDCS) is a plus.
  • Thorough understanding of the rules and regulations that apply to LC's -ISP98, UCP600, ISBP
  • Education: Minimum Bachelor’s Degree required
  • Advanced skills in MS Office preferred.


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


Time Type :Full time


Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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To view the EEO Policy Statement .
To view the Pay Transparency Posting .

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