Financial Counselor

Jerseyville - Illinois (IL), 62052

Jersey Community Hospital

Job Description:

Provide customer service related to patient accounts; facilitate the financial assistance process; assist in the collection of patient account balances; review accounts prior to referral to bad debt; resolve delinquent account issues; makes recommendations for disposition; screen patients for government and other funding resources.
Supervised by: Business Office Director .

  • High school graduate or equivalency. Demonstrated computer; skills. Related experience preferred.
  • Excellent communication and interpersonal skills; ability to discuss financial matters with patients and/or their representative; negotiation/analytical skills required to review patient accounts and determine appropriate course of action; demonstrated ability to maintain detailed records/reports; maintain high level of confidentiality due to sensitive nature of information.
  • Work is of light demand. Routine lifting requirements up to 25 pounds. Standing, sitting, walking, bending, and reaching required. Works inside.

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