USA

Drain Technician

Lenexa - Kansas (KS), 66219

Anthony Plumbing, Heating and Cooling

Job Description:

Overview:

Diagnose and repair drain issues and lead customers to informed and confident buying decisions.

Responsibilities:

· Complete all drain cleaning, jetting and cable work related to in-home, service calls

· Provide camera service for every mainline stoppage within 24 hours of the report

· Know how to establish customer rapport to provide the right products and services

· Educate and assist customers on the importance of sewer repair and replacement

· Help customers select the right maintenance plan and understand warranty information

· Explain reasons for blockage and illustrate how you will resolve the issue

· Understand your service criteria and hold yourself accountable for exceeding revenue goals

· Show yourself as professional and knowledgeable to win new referrals and repeat business

· Work alongside customer service and dispatch to ensure overall success of the business

· Protect drain cleaning and camera equipment and keep a well inventoried truck

· Participate actively in all training exercises, morning meetings, trade shows and retreats

· Train and mentor apprentices to ensure quick, accurate repairs

· Be accurate and timely with invoices, timecards, curbside feedback and option sheets

Requirements:

· Licensed with knowledge of local plumbing codes and ability to make on-the-job applications

· Clean, safe driving

record

· Personable and professional with a knack for diffusing messy situations

· Highly organized with exceptional follow-through abilities

· Strong verbal and written communications

· High integrity with advanced social skills and ability to make solid connections

· Strong desire to be a better technician tomorrow than you are today

· Competitive individual contributor who also loves to win as a team

We have a competitive benefits package to include: Medical, Dental, Vision, 401(k), Life insurance, Short-term and Long-term disability, monthly bonuses and more!!

Job Type: Full-time

Job Type: Full-time

Experience:

  • Drain Technician: 1 year (Required)

Additional Compensation:

  • Commission
  • Bonuses

Work Location:

  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Typical start time:

  • 8AM

Typical end time:

  • 8PM

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects

This Company Describes Its Culture as:

  • Innovative -- innovative and risk-taking
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

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