USA

Clinical Services Technician/UKHC

Lexington - Kentucky (KY),

University of Kentucky

Job Description:

Required License/Registration/Certification

Have one or more of the following: 1. Kentucky Registered SRNA, 2. RN nursing student who has completed first fundamental course and a clinical, 3. Military Medic, 4.Graduate from an accredited medical assistant program, 5. Certified Medical Assistant (CMA), 6. Registered Medical Assistant (RMA), 7. Nationally Certified Medical Assistant (NCMA), 8. Certified Clinical Medical Assistant (CCMA), 9. A CST III at UK in the last 12 months: PLUS BLS at time of hire through American Heart Association (AHA) Basic Life Support certification for the Healthcare Provider



Physical Requirements

The ability to lift, carry, push, and pull 50-100 pounds on a daily basis; as well as stand, walk and sit for long periods of time. The conditions of work may involve exposure to communicable diseases and injury from intractable patients or sharp instruments.



Shift

Monday-Friday 8am-5pm, may require some holidays



Job Summary

The Clinical Services Technician (CST) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The CST will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service

excellence.



Skills / Knowledge / Abilities

Ability to multi task, excellent time management skills and critical thinking skills, computer skills, typing, patient registration, Knowledgeable of SCM, APM, ability to work as a team player, delivery of excellent customer service, experience with Outlook/Excel.



Does this position have supervisory responsibilities?
No

Preferred Education/Experience

One or more years clinic experience involving direct patient contact and phlebotomy experience preferred.



University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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