Part time Student Ambassador – General Fund Student
Ann Arbor - Michigan (MI), 48105
Washtenaw Community College
Student Ambassadors are a diverse group of students that are united by their passion to help. Being a Student Ambassador is a rewarding, challenging, and demanding experience. You will be a primary representative of Washtenaw Community College (WCC), a facilitator, a problem-solver, a mentor, and a friend through various new student experiences: Connect Sessions (Orientation), Campus Tours, Group Tours, Campus Events, and several other activities. You will be the face of the Washtenaw Community College to new and prospective students. You will be expected to genuinely connect with a wider and more diverse range of people than you may have ever experienced. You will be part of maintaining a safe space for new students as they make the transition into our campus community.
Mandatory Position Commitments (February – August 2020):
February 24 – 28: Student Ambassador Welcome and Tour Training
March 13: WCC and You
May 1: Teambuilding
May 2: Xpress Registration
May 5 – 8: Orientation Training
July 18: Xpress Registration
August 29: Xpress Registration
June, July and August 2020: Connect Session dates to be determined. Please hold these months until further information is given regarding specific dates.*Please note that all dates and events are subject to change. Staff will be notified of any changes at least 5 business days before the scheduled event.
Essential Job Duties and Responsibilities:
- Facilitate Connect Sessions and Orientations for new students
- Provide Campus Tours and Group Tours
- Conduct small and large group presentations
- Meet and greet prospective students, families, and special guests
- Assist and support other campus events and departments
- Serve as a mentor for new students
- Represent the College at off-campus events as needed
- Provide assistance in the office with phone calls, data entry, gathering materials for events
- Regularly attend weekly staff meetings and mandatory trainings
- Other duties as assigned
Desired Skills and Characteristics:
- Enthusiasm to positively represent Washtenaw Community College
- Excellent communication skills in one-on-one and group settings
- Possess the ability to listen, problem solve, and react quickly
- Ability to work with diverse groups
- Organizational and time management skills
- Be knowledgeable and up-to-date on the history, programs, services and highlights of the College (training provided)
- Be able to assist guests by answering questions about the College, and referring when appropriate (training provided)
- Dependable, outgoing, and enthusiastic
- Ability to create safe spaces for new and prospective students
- Demonstrated ability to take initiative
- Extensive leadership training and development
- Thorough training on Washtenaw Community College
- Networking opportunities
- WCC clothing attire and gear Application Process:
This position is scheduled for a 15 month term (February 2020 – May 2021) to work 15-19 hours/week during peak periods; hours will be reduced during non-peak periods. Continuation of employment is reviewed in the fall. If you plan on returning for the next year (15 month position), you must reapply.
Information Table – 1st floor Student Center bldg. : Tuesday, November 12 from 11am – 1pm, Wednesday, November 13 from 1pm – 2:30pm, and Thursday, November 14 from 1pm – 3pm
Student Ambassador Application Closes: Monday, December 16
Individual and Group Interviews Conducted: January 5 – January 9
Selection Notification: Mid-January
- Minimum Required Knowledge, Skills and Abilities:
- Minimum of 12 credits completed before position starts
- Must have and maintain a minimum of a 2.5 GPA
- Must be registered for a minimum of 6 credit hours in winter, spring/summer and fall semesters
- Commit to a 15 month term as a Student Ambassador (February 2020 – May 2021) o Continuation of employment is reviewed in the fall. If you plan on returning for the next year (15 month position), you must reapply.
- Have open availability in schedule, including 3-hour increments of time minimally 3 days per week.
- Must exhibit strong communication skills
- Must demonstrate excellent leadership
- Ability to work mornings, afternoons, evenings, and weekends as needed
- Ability to stand for long periods of time
The deadline has been extended to Monday, December 16, 2019.
Please submit a cover letter, resume and at least one recommendation letter.
- In your mind, what does it mean to be a Student Ambassador?
- Tell us three qualities that you possess that would make you an effective Student Ambassador.
- What do you think would be the biggest hurdles or challenges a Student Ambassador faces?
- Describe to us a leadership position you have held and a challenge you had to overcome in that position. If you have not held any kind of leadership position, what type of leadership positions (other than being a Student Ambassador) would you like to seek and why?
- What was most memorable about your new student experience? 2. Resume; include the following information
- Your current degree plan,
- Past or current work/volunteer/leadership experiences,
- Other extracurricular/community involvement that are relevant to the Student Ambassador position. 3. At least one recommendation letter from a WCC faculty or staff member
1. Cover Letter; answer the following questions
Please complete all sections of the application and submit required documents.
Washtenaw Community College seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve our diverse community and to build on the success of our students faculty & staff. Washtenaw Community College is committed to creating an inclusive, welcoming environment.
Washtenaw Community College is an Affirmative Action/Equal Opportunity Employer.