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USA

Food Server

Henderson - Nevada (NV), 89002

Railroad Pass Hotel and Casino

Job Description:

  • Greets guests with warm smile, maintain eye contact, and communicate in a professional and pleasant demeanor.
  • Maintains detailed knowledge of menu items, as well as wine lists, including ingredients, preparation, and sourcing.
  • Answers questions regarding menus items and ingredients and provide information regarding diet items and specials.
  • Suggest appropriate wines and other beverages to go along with customers’ meals.
  • Maintain knowledge of any items that the kitchen may be running out of.
  • Inform guest about the time it will take for their orders to be prepared and served.
  • Relay orders to the kitchen and ensure that they are prepared according to recipe.
  • Check prepared order for accuracy and portion and ensure that they are served in a time efficient manner.
  • Prepare drinks according to customers’ instructions and serve them in a timely manner.
  • Ask guest if they would like any else with their order.
  • Assist cashier in preparing check for serves meal and deliver check to guest.
  • Take payment I exchange of services rendered and tender change.
  • Make sure that tables are cleared, cleaned and bussed properly before the next set of guests arrive.
  • Adheres to all responsible alcohol service and consumption requirements as dictated by the state.
  • Communicates to Maître’ D when leaving assigned workstation.
  • Checks out with Maître’ D before leaving and signs out on employee log sheet.
  • Completes side work as posted.
  • Notifies Maier’s or manager on duty of any guests concerns.
  • Attends training sessions and retains knowledge covered therein.
  • Performs other job- related duties as assigned.

JOB REQUIREMENTS:

Required:

  • Possess a good working knowledge of all restaurant functions.
  • Ability to manage multiple tasks and remain calm in very high paced and stressful environment and work under pressure.
  • Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization.
  • Physical ability to access all areas of the restaurant.
  • Withstand prolonged standing, walking, stretching, bending, kneeling, lifting and carrying items.
  • Work in close quarters or small rooms and is occasionally exposed to hot, cold, wet and/or humid condition. Work environmental factors include noise, dust, and smoke.
  • Excellent customer service skills.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms.

Preferred:

  • Previous experience working in a similar resort setting.

Job Type: Full-time

Experience:

  • food service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Location:

  • Henderson, NV 89002 (Preferred)

License:

  • Food Handler (Preferred)
  • TAM Card (Preferred)

Additional Compensation:

  • Tips

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan

Pay Frequency:

  • Bi weekly or Twice monthly

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

This Job Is:

  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)

Schedule:

  • Monday to Friday
  • Holidays required
  • Day shift
  • Night shift
  • Overtime
  • 8 hour shift

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