USA

Summer Retail Associate - Seasonal

locationTaos Ski Valley - New Mexico (NM), 87525

atTaos Ski Valley, Inc.

Job Description:

Job Overview:
The Sales Associates are responsible for greeting guests and maintaining a welcoming environment in Taos Sports. As a sales associate, you are expected to promote product sales, process transactions, and answer guest questions. You will be well versed in Taos Sports inventory, so as to be able to direct guests to items that meet their needs. We strive for every guest interaction to have a personal touch and to make the guest feel more welcome. Additionally, as a sales associate, you will process transactions - handling money, making change, and counting a drawer. You will also contribute to cleanliness standards – folding t-shirts, zip/tuck/fold, face and front racks. A Sales Associate is a dynamic, outgoing person that can spread the stoke of Taos Ski Valley, Inc through every guest interaction and sale.

This job description is intended to be a broad description of duties. You will be expected to carry-out all responsibilities in accordance with the organization's policies and applicable laws. Specific information on duties and policies can be found with your supervisor or in the Employee Reference Guide. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities:
Interacts professionally with all guests – ensuring everyone is greeted and warmly welcomed to the store
Comfortable learning and operating a POS, keeping a cash drawer, making change and counting a close-out.
Willing to learn and keep updated with TSV events, services, and other area info
Maintain thorough knowledge of merchandise, store layout, and restocks as necessary
Follows SOPs for store cleanliness and merchandising standards
Follow register procedures for warranties and special orders
Reliable attendance on all scheduled work days
Other duties as assigned

Personal Skills:
Possesses good people skills sufficient to assist guests in a helpful, friendly, and courteous manner; be tolerant of the diversity of personalities experienced with co-workers and guests; make a positive experience for TSV guests
Has high personal job motivation from the beginning of the season that carries through to the end
Accepts and benefits from constructive criticism
Strong personal character and commitment to Taos Ski Valley, Inc.’s Commitment and Passions.
Ability to gracefully and humbly accept criticism and opportunities for growth.
Ability to stay positive, focused, and constructive when faced with set-backs, challenges and while working in an ever-changing environment.
Provides a guest experience that exceeds the guest’s expectations.

Qualifications/Knowledge:
Demonstrate excellent customer service skills.
Previous sales experience not required, but highly preferred
Ability to prioritize and perform multiple functions simultaneously in a high-pressure environment.
Demonstrates experience in appropriately handling complaints and resolving grievances to ensure guest satisfaction.
Ability to arrive at work at scheduled time and stay until scheduled end time.
Ability to review financial information for accuracy and identify problem areas.
Fluent in written & verbal English, additional language skills preferred.
Ability to work a flexible schedule including weekends, holidays and evenings.

Work Environment:
Must be able to work in a fast-paced environment. TSVI is located in a high altitude alpine environment. Position may require travel on uneven, snow packed, or icy terrain and may be exposed to wet, cold and/or humid
conditions.

COVID-19:
Our goal is to be best in class when it comes to operating in a COVID-19 environment and ensuring the health and wellbeing of our staff, guests and community is top priority. To understand our current processes, please visit https://www.skitaos.com/what-to-expect for more information.

Physical Demands of Position Include:
80-100% of time spent standing/walking. Often lifting 10-25lbs, rarely up to 50lbs, and occasionally using a dolly is required. May spend some time sitting, and will spend some time on a POS (computer sales system).

Inclusiveness:
Here at Taos Ski Valley, Inc. we want you to Be Yourself! We are proud to be an Equal Opportunity Employer which means your gender, your sex life, your skin color, your age, disability, DNA, military status, who you love or your religious beliefs are all welcomed and appreciated here. We prefer to base our hiring on your values, your experience & qualifications, and your passions! So, if you’re stoked about the mountain, want to work for a B Corp, have a positive, can-do attitude and are good at what you do, then WE WANT YOU!

Background Check/MVR:
Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.

Is a Background Check required for this position: YES
Is an MVR required for this position: NO

Qualifications/Knowledge:
Demonstrate excellent customer service skills.
Previous sales experience not required, but highly preferred
Ability to prioritize and perform multiple functions simultaneously in a high-pressure environment.
Demonstrates experience in appropriately handling complaints and resolving grievances to ensure guest satisfaction.
Ability to arrive at work at scheduled time and stay until scheduled end time.
Ability to review financial information for accuracy and identify problem areas.
Fluent in written & verbal English, additional language skills preferred.
Ability to work a flexible schedule including weekends, holidays and evenings.

Work Environment:
Must be able to work in a fast-paced environment. TSVI is located in a high altitude alpine environment. Position may require travel on uneven, snow packed, or icy terrain and may be exposed to wet, cold and/or humid conditions.

COVID-19:
Our goal is to be best in class when it comes to operating in a COVID-19 environment and ensuring the health and wellbeing of our staff, guests and community is top priority. To understand our current processes, please visit https://www.skitaos.com/what-to-expect for more information.

Physical Demands of Position Include:
80-100% of time spent standing/walking. Often lifting 10-25lbs, rarely up to 50lbs, and occasionally using a dolly is required. May spend some time sitting, and will spend some time on a POS (computer sales system).

Inclusiveness:
Here at Taos Ski Valley, Inc. we want you to Be Yourself! We are proud to be an Equal Opportunity Employer which means your gender, your sex life, your skin color, your age, disability, DNA, military status, who you love or your religious beliefs are all welcomed and appreciated here. We prefer to base our hiring on your values, your experience & qualifications, and your passions! So, if you’re stoked about the mountain, want to work for a B Corp, have a positive, can-do attitude and are good at what you do, then WE WANT YOU!

Background Check/MVR:

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