Process Designer

Charlotte - North Carolina (NC),

NTT DATA Services

Job Description:

Req ID: 78481

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Process Designer to join our team in Charlotte, North Carolina (US-NC), United States (US).

The Process Designer will Collect Current State process information, assess process capability, and designs Target State processes injecting best in breed design principles and activities.

Job Description:

  • Ability to use sound judgement / decision making within your scope of responsibility
  • Ability to collaborate effectively with business clients and cross-functional groups
  • Experience documenting current state process steps and work flows along with developing optimized future state process steps and work flows leveraging recognized process improvement methodologies
  • Demonstrated ability to elicit success criteria to ensure holistic solution to problems of varying complexity
  • Experienced working successfully in geographically diverse cross-functional team collaboration working with both functional and technical teams
  • Experience in decomposing processes to document data flow, decision logic and field level detail to ensure thorough conversion of business process details in to success criteria for development team to build successful solutions

Preferred Qualifications:

  • Bachelor of Science (BS) in Management Information Systems (MIS), Computer Science (CS), or Business Administration from an accredited University
  • Master of Science (MS) in MIS of CS, Master of Business Administration, or other applicable graduate level degree (optional)
  • Six Sigma Green Belt or Black Belt preferred by not required
  • Business Analyst certification from recognized certifying body preferred but not required

Basic Qualifications

  • Excellent written and verbal communication skills
  • Excellent system and data analysis skills

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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