USA

Shift Leader

Charlotte - North Carolina (NC), 28227

Vibe Restaurants | Little Caesars

Estimated salary $8 - $10 an hour

Job Description:

As the fastest growing pizza chain in the U.S., there’s no denying that Little Caesars is doing something right. We’re an international brand that’s a household name and a front-of-mind decision when you’ve got pizza on the brain.


We’ve grown tremendously since opening the first store in 1959 – and we’re still growing. But, at the end of the day, our success as a big-town name is because of our focus on small town values.


As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

  • Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
  • Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
  • Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
  • Transition into opening/closing duties
  • Make guests really happy by providing great guest service
  • Resolve guest
complaints/issues
  • Lead team members to open, transition, and close shifts
  • Manage and organize the line and delegate duties to team members
  • Know and uphold standards for product quality
  • Work the line as needed
  • Promote sales on the shift through suggestive selling and knowledge on in-store promotions
  • Execute and support all food safety requirements and practice
  • Control food costs, labor, waste, and cash on the shift
  • Count drawers and follow proper daily cash handling procedures
  • Complete additional e-learning as required

  • REQUIREMENTS


    • Great communication skills to communicate effectively with guests and co-workers
    • Must have a positive attitude and ethics which support our values and culture
    • Must be a strong team player
    • Ability to train and coach others
    • Ability to stand/walk for up to 8-10 hours per day
    • The ability to lift up to 55 pounds.
    • The ability to push and pull up to 55 pounds.
    • The ability to squat or crouch to lift items from floor level.
    • Ability for twisting of the back up to 90 degrees left and right.
    • Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor

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