Sample Management Technician

Durham - North Carolina (NC), 27713


Job Description:

BioAgilytix is a leading contract research organization CRO that specializes in large molecule bioanalysis. Our fully integrated laboratory services support every stage of biologics development, from early discovery through pre-clinical studies and clinical phases, in a fully regulated environment. The best science demands the best people, and our global team of professionals in Durham, North Carolina; Boston, Massachusetts; and Hamburg, Germany bring a passion for helping pharma and biotech companies achieve more for the patients they serve.

The Sample Management Technician is responsible for GxP-compliant processing of incoming samples and reference materials.

Essential Responsibilities

  • Timely GxP-compliant receipt of incoming samples and reference material
  • Initiates sample chain-of-custody paperwork and/or electronic records
  • Provides timely notification of sample receipt to appropriate BAL/client personnel
  • Generates and maintains records in a GxP compliant manner
  • Manages sample receipt freezer inventory
  • Assists with drafting standard operating procedures for sample receipt processes
  • Collects metrics data required to monitor sample receipt processes
  • Recommends process improvements
  • May train new Sample Management Technicians
  • May assist with disposition of samples
  • Follows BAL SOPs
  • May accession samples as needed:
  • Reviews study sample demographic data to confirm consistency between the tube labels, study paperwork and electronic sample management systems eSMS
  • Accessions samples into LIMS
  • Imports electronic data into electronic sample management system e.g. FreezerPro
  • Resolves discrepancies, with responsibility for investigating and correcting sample anomalies identified in the eSMS system
  • Manage pre- and post-test sample storage
  • Pull/check out samples for testing
  • Check in samples after testing
  • Other duties as needed

Minimum Acceptable Qualifications


  • High School diploma


  • Ability to work under GxP regulations
  • Ability to work in a fast-paced team environment where multiple concurrent projects must be completed in a timely manner
  • Ability to take direction well and multi-task
  • Acute attention to detail and excellent organizational skills
  • Excellent oral and written communication skills
  • Ability to quickly build proficiency in MS Excel, MS Word, LIMS and Quality Management software

Preferred Credentials

  • Experience with shipping and receiving procedures
  • Familiarity with GxP regulations in a laboratory environment
  • Experience using Watson LIMS

Working Environment

  • Primarily laboratory environment, including use of personal protective equipment such as safety glasses, lab coats and gloves
  • Occasional office environment
  • Exposure to biological fluids with potential exposure to infectious organisms
  • Routinely uses standard office equipment such as computers, phones, photocopiers, and filing
  • Potential exposure to skin and lung irritants, toxic materials, and hazardous waste
  • Exposure to fluctuating temperatures on rare occasions

  • Physical Demands

    • Ability to work in an upright and /or stationary position for up to 8 hours per day
    • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate lab equipment
    • Frequent mobility needed
    • Occasional crouching or stooping, with frequent bending and twisting of upper body and neck
    • Light to moderate lifting and carrying or otherwise moving objects, including laboratory samples, laboratory equipment, and laptop computer, with a maximum lift of 30 pounds
    • Ability to use personal protective equipment and work effectively in freezers as cold as -80C
    • Ability to access and use a variety of computer software
    • Ability to communicate information and ideas so others will understand, with the ability to listen to and understand information and ideas presented through spoken words and sentences
    • Frequently interacts with others to obtain or relate information to diverse groups
    • Requires multiple periods of intense concentration
    • Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
    • Ability to perform under stress and multi-task
    • Regular and consistent attendance

    Position Type and Expected Hours of Work

    • This is a full-time position
    • Some flexibility in hours is allowed, but the employee must be available during the "core" work hours as published in the BioAgilytix Employee Handbook
    • Occasional weekend, holiday, and evening work may be required


    The tasks, duties, and responsibilities listed in this job description are not exhaustive. BioAgilytix, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities to employees. Equivalent experience, skills, and/or education may be substituted for certain requirements, so qualifications of incumbents may differ from those listed in the job description. The Company, at its sole discretion, will determine what is considered equivalent to the qualifications described above. Further, this job description does not constitute a contract of employment, either expressly or by implication.


    BioAgilytix requires that all employees be legally authorized to work in the United States. In the event an applicant does not have current work authorization, BioAgilytix will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on USCIS requirements, not all roles are suitable for sponsorship.

    Equal Opportunity Employer

    BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.

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