Network Security Services Technical Support Professional

Research Triangle Park - North Carolina (NC),


Job Description:

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
IES Partner Connect is seeking a Network Security Services Technical Support Professional. In this role, you will design, deploy, and manage the security technology to control the access to IBM internal resources following the established corporate security policies. You will also be responsible for understanding the flow and providing solutions to grant controlled access to internal resources. Additionally, you will work with internal business focal points of external vendors and partners to gather requirements, implement solutions, provide post-implementation support, and generate documentation, processes, and procedures intended for long term use. The candidate must possess good communication, coordination and team leadership skills.

Required Technical and Professional Expertise
  • 5 years experience customer support skills
  • 5 years experience in managing complex projects
  • Hands on experience on using JIRA and GitHub
  • Ability to self-manage assigned tasks and projects and work independently with minimal direction
  • Comprehensive understanding and experience of control access to resources using IBM Security Access Manager for various types of applications (Web URLs, SAP, Host on Demand 3270 apps)
  • Comprehensive understanding and experience in network architectures for building and supporting remote access solutions
  • Detail understanding and experience in firewall configuration methods
  • Comprehensive understanding of the networking, VPN, DNS, Load Balancing, Firewall functionality
  • Comprehensive understanding of server infrastructure and middleware (i.e. LDAP, HOD server, Load Balancer)
  • Experience with digital certificates and understanding of impact on security on client facing servers
  • Detailed understanding of network topologies and network security zones

Preferred Technical and Professional Expertise
  • IBM Security Identity Manager expertise
  • Knowledge in architecture principles
  • Experience in
developing process documentation
  • Knowledge of current and emerging technologies, products and trends related to remote access solutions
  • Experience with identifying gaps between established standards and proposed solutions

  • About Business Unit
    The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

    Your Life @ IBM
    What matters to you when you’re looking for your next career challenge?

    Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

    Impact. Inclusion. Infinite Experiences. Do your best work ever.

    About IBM
    IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

    Location Statement
    For additional information about location requirements, please discuss with the recruiter following submission of your application.

    Being You @ IBM
    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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