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Customer Care Clerk

locationScranton - Pennsylvania (PA),

atEstes Express Lines

Estimated salary Up to $17.25 an hour

Job Description:

Hiring Immediately: Full-time Customer Service Clerk

Join the nation’s largest, privately-owned freight carrier as a Customer Care Clerk. Based in the fast-paced environment of our Scranton, PA terminal, this role provides customer service support and shipping assistance. Other duties include administrative tasks such as filing, data entry and scanning documents.

We're looking for someone with great customer service and multi-tasking skills who is friendly, reliable and willing to learn.

Pay & Benefits for Scranton, PA Full-time Customer Care Clerks:

  • Starting hourly rate of $17.25; hourly rate up to $19.75
  • Paid vacation, sick time, and holidays
  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • Short- and long-term disability plans
  • Life and AD&D insurance
  • Employee disaster relief fund
  • Financial wellness program
  • Employee discount benefit program
  • Long-term career growth opportunities

Qualifications Summary:

  • Previous experience in the LTL industry is a plus but not
  • Proficiency in MS Word and Excel (AS400 experience preferred)
  • Excellent verbal and written communication skills
  • Strong work ethic and good problem-solving skills
  • Capable of working under tight time constraints in a high volume environment with multiple priorities

Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.

Job Type: Full-time

Pay: Up to $17.25 per hour


  • 8 hour shift


  • High school or equivalent (Preferred)


  • Customer Service: 1 year (Preferred)
  • Freight Industry: 1 year (Preferred)

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