Personal Trust Account Administrator II

Sioux Falls - South Dakota (SD), 57104

The First National Bank in Sioux Falls

Job Description:

We do things differently. With an infectious culture, a 130-year commitment to our communities, and a foundation built on our FIRST Values, we pride ourselves on being more than just a bank.

Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values (Family, Innovation/Independence, Relationships, Stewardship, and Teamwork). We are relationship focused and aim to make our customers lives easier and better. Our employees care deeply about our customers, each other, and our communities.

Come join us!

Position: Personal Trust Account Administrator II
Department/Branch: Personal Trust/Downtown
Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m.


Handles independent administration of accounts naming The First National Bank in Sioux Falls in fiduciary capacities. Maintains close communication with clients, professionals, and beneficiaries to accomplish goals and objectives of the account relationship. Assume responsibility for administration of complex accounts. Acts as the relationship manager, coordinating with all areas of the Bank to meet the customer's needs.

  • Facilitate proper execution of responsibilities with legal, tax, accounting, investment, and administrative functions. Assume responsibility for the administration of certain complex accounts in the department, which requires a higher degree of proficiency and expertise.
  • Develop and maintain positive relationships with referral sources, and pursue and respond to business development opportunities. Initiate and maintain customer, networking, and professional contacts and community involvement.
  • Serves on interdepartmental committees.
  • Participates in implementation of strategic plan.
  • Participates in First National Bank’s sales culture.
  • Broadening Business Value

    Exploring customers’ underlying

issues and needs that suggest broader solutions; maximizing the productiveness of sales interactions by building on customer cues to gain commitment to products, services, and solutions; articulating and promoting a path forward.

  • Work Standards

    Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

  • Analytical Thinking

    Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary.

  • Technical/Professional Knowledge and Skills
  • Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.


    Education: Bachelor’s Degree required. CFP, CTFA or CFIRS certification required within five years of employment.
    Previous Experience: Three to five years of Trust or Banking/Financial Services experience or Advanced Degree in Business or other related field (MBA, JD, MPA, etc.) with relevant experience.

    • Ability to work independently with little supervision. Self-motivated.
    • Effective and professional verbal and written communication skills.
    • Demonstrate a high degree of concern for professional and innovative customer service.
    • Detail oriented individual able to complete tasks with a high degree of accuracy required.


    The First National Bank in Sioux Falls is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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