USA

Offsite Adoptions Coordinator

Houston - Texas (TX), 77024

Houston SPCA

Job Description:

Essential Functions of the Position:

  • Maintain positive, professional relations with various adoption partners. Actively recruit new adoption partners to increase adoption capacity.
  • Organize and take lead in overseeing off-site adoptions.
  • Proactively work to expand existing programs and seek new opportunities for off-site adoptions.
  • Primary responsibility for operation and upkeep (cleaning, fueling and submission of maintenance requests) of mobile adoption vehicle for adoption events.
  • Serve in a leadership capacity when opening and closing the campus as assigned.
  • Supervise staff members and volunteers participating in off-site adoption events
  • Provide information to the public about Houston SPCA programs and promoting good animal care and responsible pet ownership.
  • Advise potential adopters of Houston SPCA adoption benefits, policies and procedures.
  • Protect all confidential information, including customers, donors, animals and internal communications.
  • Represent the Houston SPCA by providing excellent customer service and focus.
  • Perform additional tasks as assigned.

Knowledge, skill and abilities needed to perform the essential functions of this position:

  • High school diploma or equivalent with a minimum of two years of
related working experience. Bachelor’s Degree preferred.
  • Valid Texas Driver’s License (CDL not required) and insurable under the Houston SPCA auto policy.
  • Follow the mission of the Houston SPCA.
  • Ability to create and sustain positive working relationships within the Houston SPCA, with volunteers and the public and be a team player.
  • Thorough knowledge of the Houston SPCA adoption policies and procedures, as well as knowledge of Houston SPCA partners and products/services they offer.
  • Knowledge and application of operational policies and protocols, such as, but not limited to admitting, cleaning and medical protocols.
  • Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.
  • Ability to handle animals safely, with patience and gentleness.
  • Represent the Houston SPCA in a professional manner in all situations with the public, volunteers and staff.
  • Demonstrate patience, courtesy and work well under stressful conditions.
  • Knowledge and ability to accurately work with detailed information in paper and electronic form.
  • Ability to read, write and communicate effectively with diverse audiences.
  • Ability to learn and quickly adapt to changes in programs and procedures.
  • Ability to work unscheduled hours.
  • Ability to lift 50 lbs.
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