USA

Customer Service Associate - Entry Level

locationAlexandria - Virginia (VA), 22304

atAlliance Inc.

Estimated salary $30,000 - $32,500 a year

Job Description:

We are looking for an Entry Level Customer Service Representative who will partner with and ensure the long-term success of our customers. You will be responsible for developing relationships within your assigned territory, connecting with key decision-makers. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Position Overview:

  • Cultivate knowledge of brands, products and services provided throughout training

  • Participate in team meetings, team building events, and offer your feedback

  • Interact directly with customers while clearly communicating the value of products

  • Establish relationships that reveal customer preferences and appeal products to

them

  • Manage geographic territories to maximize profit and increase brand awareness

  • Qualifications:


    • High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience

    • Ability to effectively present information to customer, clients and other employees

    • Possess basic mathematical skills

    • Possess basic computer and computer software skills

    • Ability to apply good judgment in dealing with problem-solving and carrying out directives

    • Excellent written, oral, and listening communication skills

    • Ability to uphold the highest level of confidentiality and professionalism

    • Ability to work in a multi-tasked environment

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