Service Coordinator

Franklin - Virginia (VA), 23851

The Children’s Center

$33,000 a year

Job Description:


The Children's Center, a non-profit agency, is dedicated to making a positive difference in the lives of young children, one family at a time. Our mission is to nurture and educate children and their families. We provide opportunities for education, parenting support and resources to families in our communities.

The Children's Center Head Start/Early Head Start is a federally funded program that provides no cost services to qualifying families who reside in the community. Comprehensive services are provided to pregnant women and their partners and children from birth to 5. Child development, health and family services are provided through a variety of program options designed to meet the needs of low-income and at risk families.

This position is responsible for the coordination of client services.

  • Receives and processes referrals; contacts parents/guardians to discuss needs and services and to provide information
  • participates in the determination of eligibility
  • Participates in the development of Individual Family Service Plans
  • Participates in transition planning
  • Ensures compliance with confidentiality requirements
  • Refers clients to appropriate service providers
  • Attends required training
  • Completes progress notes, charts and required reports
  • Investigates and resolves problems related to services provided to families
  • Performs related duties


  • Knowledge of Early Intervention Program policies and procedures
  • Knowledge of disabilities services principles
  • Knowledge of needs assessment strategies
  • Knowledge of infant and toddler development
  • Knowledge of agency policies and procedures
  • Skill in the operation of computers and job related software programs
  • Skill in decision making and problem solving
  • Skill in interpersonal relations and in dealing with the public
  • Skill in oral and written communication


The Early Intervention Manager assigns work in terms of very general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature of propriety of the final results.


Guidelines include the Infant and Toddler Connection of Virginia Practice Manual and Children's Center policies and procedures. These guidelines require judgement, selection, and interpretation in application.


  • The work consists of varied administrative and technical duties. The unique nature of each families needs contributes to the complexity of the position.
  • The purpose of this position is to coordinate client services. Success in this position results in the efficient and effective provision of services to families.


  • Contacts are typically with co-workers, other agency personnel, therapists, school system personnel, physicians, attorneys, representatives of community agencies, and members of the general public.
  • Contacts are typically to give or exchange information, to resolve problems, to provide services, or to motivate or influence persons.


  • The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
  • The work is typically performed in an office in client homes.
    • Other Physical Considerations:
      • Twisting: Required
      • Bending: Required
      • Crawling: Rarely
      • Squatting: Required
      • Kneeling: Required
      • Crouching: Required
      • Climbing: Occasionally
      • Balancing: Occasionally
  • Working conditions:
    • The work is typically performed while sitting or intermittently standing or walking. The employee frequently lifts light weight objects and occasionally medium objects. The employee may climb ladders. The employee uses tools or equipment requiring a high degree of dexterity, distinguishes between shades of color, and utilizes the sense of smell.
    • The work is typically performed in an office. The employee may be exposed to noise, dust, dirt, contagious or infectious disease.
    • This position is classified as Light work for physical exertion requirements. Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. If someone can do light work, we determine tha he or she can also do sedentary work.
    • The noise level in the work environment is usually moderate
    • Will be exposed to various cleaning chemicals
  • Physical Activity Requirements:
    • Employee is required to obtain the assistance of another employee when attempting to lift or carry objects in excess of 50 pounds. employee needs to have the ability to work in a sitting position for long periods of time (up to 8 hours). Employee must be aware that during the normal, routine performance of the essential functions, some of the following body movements may occur naturally, although they may not be a requirement of the job.
  • Primary Physical Requirements:
    • Lift up to 35 lbs: Constantly
    • Lift 36 - 50 lbs: Occasionally
    • Lift over 50 lbs: Rarely
    • Carry up to 35 lbs: Constantly
    • Carry 36 - 50 lbs: Rarely
    • Carry over 50 lbs: Rarely
    • Reach above shoulder height: Constantly
    • Reach at shoulder height: Constantly
    • Reach below shoulder height: Constantly
    • Push/Pull: Constantly
  • Hand Manipulation:
    • Grasping: Constantly
    • Holding: Constantly
    • Torquing: Constantly
    • Fingering: Constantly




  • Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having ha a similar position for one to two years
  • Possession of or ability to readily obtain a valid driver's license for the type of vehicle or equipment used

Job Qualifications:

Similar Jobs in Virginia