Office Services Assistant

Norfolk - Virginia (VA), 23529

Old Dominion University

Job Description:

Serve as the receptionist for the School of Continuing Education(SoCE). Responsible for answering and directing phone calls to the appropriate persons and/or offices. Greet all persons entering reception area, answer questions, direct person to appropriate offices and schedule appointments for conference room personnel. Keep all materials in the area current and orderly.
Prepare program related administrative, logistical support and correspondence to students, instructors, membership organizations, etc. with accuracy and in a timely manner. Provide excellent customer service to all internal and external SoCE customers by providing information in an accurate, timely and professional manner. Be fully knowledgeable of School’s programs and services.

Type of Recruitment Knowledge, skills and abilities

Working knowledge of the Internet.
Proficient in MS Word, PowerPoint, Publisher, Access and Excel. Excellent customer service skills. Ability to handle multiple tasks simultaneously and prioritize work to meet deadlines. Must be highly organized and able to function in a fast paced environment. Excellent written and verbal communication skills. Ability to interact and assist the public, in person and via email and phone.

Special licenses, registration or certification


Education or training


Level and type of experience

Some experience working in a high-volume office environment and interacting with a diverse group of people. Some experience in word processing with accuracy and proofreading for relevant content and accuracy.

Preferred knowledge, skills, abilities, education, experience, licensure, certification

Bachelor’s degree preferred. Some experience working at ODU. Some experience working in an educational setting.

Conditions of Employment


Annual Salary/Hourly Rate Salary commensurate with education and experience
Posting Detail Information

Job Requisition Number

Job Open To
General Public

Open Date

Close Date

Open Until Filled

Special Instructions Summary


Criminal Background Check
The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement

Old Dominion University does not discriminate in admissions, treatment, employment or access to its programs or activities on the basis of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression, or disability. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.

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