Patient Care Rep

Richmond - Virginia (VA),

Virginia Eye Institute

Job Description:

Virginia Eye Institute is searching for Patient Care Representatives.

In this position , you will ensure that all data entry is accurate including procedural requirements, data elements, insurance verification, authorization for services, demographic and financial information for each account.

You will handle patient scheduling for outpatient and other ancillary department visits,perform insurance verification, determines eligibility for services, and inform patients of the financial responsibility for services.

You will collect insurance and demographic information and updates the system as needed while the patient is still on the phone or in person.

Excellent patient care is our priority! If you have outstanding customer service skills, a passion to help others and want to work for us, we want you!

VEI offers excellent benefits, a great working environment and the opportunity to make a difference!


Virginia Eye Institute (VEI) is a comprehensive eye care

organization providing a wide range of ophthalmology, optometry, and optical services in 8 locations across central Virginia. VEI offers exceptional ophthalmologic care—including cataract, cornea, glaucoma, retina, ocular plastics, pediatrics, and refractive surgery (LASIK). VEI also has an Aesthetic Center in Short Pump performing remarkable cosmetic and reconstructive surgeries by our fellowship-trained specialists. VEI’s NEW Hearing Center is now open with a full range of testing and hearing services. We offer the most technologically advanced hearing instruments with unparalleled service.

Job Type: Full-time


  • Customer Service: 1 year (Preferred)


  • High school or equivalent (Required)

Work authorization:

  • United States (Required)

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

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